A European organisation operating in a regulated environment faced ongoing audit findings and compliance challenges related to identity and access governance. These challenges spanned multiple regulatory and internal control frameworks and had persisted for several audit cycles.
Senior leadership concluded that incremental remediation efforts were no longer effective and that a structural change to the identity governance model was required.
Challenges in the Existing Model
The organisation’s identity governance challenges were systemic:
- Identity and access processes were distributed across multiple systems with no single governance authority.
- Access approvals existed but lacked consistent business justification and traceability.
- Joiner–mover–leaver processes were inconsistently enforced across applications.
- Access reviews were manual, periodic, and resource-intensive.
- Segregation-of-duties conflicts were identified late, often during audits.
- Audit evidence required manual aggregation and reconciliation.
- These conditions resulted in repeated audit observations, extended audit response timelines, high operational overhead, and reduced confidence in compliance attestations.
How Anugal Helped
To address these challenges, the organisation adopted Anugal as a central Identity Governance and Administration (IGA) platform, positioned as a governance layer above existing access and security systems.
Scope
- Approximately 500 users in scope
- 5–6 business-critical applications integrated
- Focus on identity lifecycle governance, access governance, and audit readiness
- Delivered as a rapid proof of concept, with implementation measured in weeks
Business Value and Outcomes
- Reduced manual effort associated with access reviews and audit preparation
- Improved consistency and traceability of access decisions
- Faster response to audit and compliance evidence requests
- Improved visibility into identity and access risk
- Increased executive confidence in compliance and risk attestations